Rekapitulasi Data Survey Kepuasan Masyarakat Unit Pelayanan (Akademik) Permohonan Peningkatan Kompetensi Guru/Pegawai MADRASAH ALIYAH NEGERI (MAN) 2 BANTUL Tahun 2024 - Triwulan Ke 3
| No Responden | Pertanyaan | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | ||
| 1 | 3 | 4 | 3 | 3 | 4 | 3 | 4 | 3 | 4 | 31 |
| 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 3 | 3 | 3 | 4 | 3 | 4 | 4 | 4 | 3 | 4 | 32 |
| 4 | 4 | 4 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 32 |
| 5 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
| 6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 8 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
| 9 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
| Total | 31 |
32 |
32 |
31 |
33 |
31 |
32 |
30 |
32 |
284 |
| Rata-Rata Pertanyaan | 3.44 |
3.56 |
3.56 |
3.44 |
3.67 |
3.44 |
3.56 |
3.33 |
3.56 |
31.56 |
| Rata-Rata Unsur | 31 / 1 = 31.00 31.00 / 9 = 3.44 |
32 / 1 = 32.00 32.00 / 9 = 3.56 |
32 / 1 = 32.00 32.00 / 9 = 3.56 |
31 / 1 = 31.00 31.00 / 9 = 3.44 |
33 / 1 = 33.00 33.00 / 9 = 3.67 |
31 / 1 = 31.00 31.00 / 9 = 3.44 |
32 / 1 = 32.00 32.00 / 9 = 3.56 |
30 / 1 = 30.00 30.00 / 9 = 3.33 |
32 / 1 = 32.00 32.00 / 9 = 3.56 |
31.56 |
| Rata-Rata Tertimbang Unsur | 31.00 / 9 = 3.44 3.44 X (1/ 9) 3.44 X 0.11 = 0.38 |
32.00 / 9 = 3.56 3.56 X (1/ 9) 3.56 X 0.11 = 0.40 |
32.00 / 9 = 3.56 3.56 X (1/ 9) 3.56 X 0.11 = 0.40 |
31.00 / 9 = 3.44 3.44 X (1/ 9) 3.44 X 0.11 = 0.38 |
33.00 / 9 = 3.67 3.67 X (1/ 9) 3.67 X 0.11 = 0.41 |
31.00 / 9 = 3.44 3.44 X (1/ 9) 3.44 X 0.11 = 0.38 |
32.00 / 9 = 3.56 3.56 X (1/ 9) 3.56 X 0.11 = 0.40 |
30.00 / 9 = 3.33 3.33 X (1/ 9) 3.33 X 0.11 = 0.37 |
32.00 / 9 = 3.56 3.56 X (1/ 9) 3.56 X 0.11 = 0.40 |
3.51 |
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Persyaratan |
1 |
31 |
3.44 |
0.38 |
2 |
Prosedur |
1 |
32 |
3.56 |
0.40 |
3 |
Waktu Pelayanan |
1 |
32 |
3.56 |
0.40 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
31 |
3.44 |
0.38 |
5 |
Produk Spesifikasi Jenis Pelayanan |
1 |
33 |
3.67 |
0.41 |
6 |
Kompetensi Pelaksana |
1 |
31 |
3.44 |
0.38 |
7 |
Perilaku Pelaksana |
1 |
32 |
3.56 |
0.40 |
8 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
30 |
3.33 |
0.37 |
9 |
Sarana Dan Prasarana |
1 |
32 |
3.56 |
0.40 |
| Nilai Survey Kepuasan Masyarakat | 3.51 ( Baik ) | ||||
| Konversi | 87.65 | ||||
| Mutu Pelayanan | B (Baik) | ||||
Nilai Survey Kepuasan Masyarakat Unit Pelayanan :(Akademik) Permohonan Peningkatan Kompetensi Guru/Pegawai MADRASAH ALIYAH NEGERI (MAN) 2 BANTUL Tahun 2024 Triwulan Ke 3 | ||
Nilai Survey Kepuasan Masyarakat |
(Akademik) Permohonan Peningkatan Kompetensi Guru/Pegawai |
|
87.65B (Baik) |
Responden | |
Jumlah Responden |
9 Orang |
|
Jenis Kelamin |
Laki - Laki : 7 Orang Perempuan : 6 Orang |
|
Pendidikan |
SD : 0 Orang |
|
SMP : 1 Orang |
||
SMA : 6 Orang |
||
DIII : 0 Orang |
||
SI : 2 Orang |
||
SII : 0 Orang |
||
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