Data Tabulasi SISKEMAS APIK 33

Unit Pelayanan : (Tata Usaha) Pengambilan Ijazah/ Raport/ Sertifikat

MAN 2 Bantul

Tahun 2024 - Triwulan Ke 1

No Responden Pertanyaan Total
1 2 3 4 5 6 7 8 9
1 4 4 3 3 4 4 4 3 4 33
Total
4
4
3
3
4
4
4
3
4
 33
Rata-Rata Pertanyaan
4.00
4.00
3.00
3.00
4.00
4.00
4.00
3.00
4.00
 33
Rata-Rata Unsur
4 / 1 = 4.00
4.00 / 1 = 4.00
4 / 1 = 4.00
4.00 / 1 = 4.00
3 / 1 = 3.00
3.00 / 1 = 3.00
3 / 1 = 3.00
3.00 / 1 = 3.00
4 / 1 = 4.00
4.00 / 1 = 4.00
4 / 1 = 4.00
4.00 / 1 = 4.00
4 / 1 = 4.00
4.00 / 1 = 4.00
3 / 1 = 3.00
3.00 / 1 = 3.00
4 / 1 = 4.00
4.00 / 1 = 4.00
33.00
Rata-Rata Tertimbang Unsur
4.00 / 1 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
4.00 / 1 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
3.00 / 1 = 3.00
3.00 X (1/9)
3.00 X 0.111 = 0.33
3.00 / 1 = 3.00
3.00 X (1/9)
3.00 X 0.111 = 0.33
4.00 / 1 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
4.00 / 1 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
4.00 / 1 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
3.00 / 1 = 3.00
3.00 X (1/9)
3.00 X 0.111 = 0.33
4.00 / 1 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
3.67
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
1
4
4.00
0.44
2
Prosedur
1
4
4.00
0.44
3
Waktu Pelayanan
1
3
3.00
0.33
4
Kesesuaian Biaya Pelayanan
1
3
3.00
0.33
5
Produk Spesifikasi Jenis Pelayanan
1
4
4.00
0.44
6
Kompetensi Pelaksana
1
4
4.00
0.44
7
Perilaku Pelaksana
1
4
4.00
0.44
8
Penanganan Pengaduan, Saran dan Masukan
1
3
3.00
0.33
9
Sarana Dan Prasarana
1
4
4.00
0.44
Indeks SISKEMAS APIK 33 3.67 ( Sangat Baik )
Konversi 91.67
Mutu Pelayanan A (Sangat Baik)